FAQs
General Questions
-
Nutrisips are single serve liquid packs or gummies designed for convenience and portability on the go.
-
With the exception of our Coffeesips line, the base ingredients for Nutrisips consist of 3 simple ingredients: water, sugar and natural fruit flavoring. Our supplements do not contain any fillers, synthetics, dyes, coatings or flow agents.
-
Our gel syrups can be enjoyed sipped from the pack, mixed in your favorite beverage, or blended in to your morning smoothie.
For our gummy products, just pop it into your mouth and enjoy as a chewable.
-
Nutrisips have a 2 year shelf life. The expiration date is noted on each individual packet.
-
We suggest you take one serving size packet or to follow the advice of your healthcare provider to find the right dosage for you.
-
Since everyone's body is different, it's hard to have a one-size-fits-all answer. It's best to talk to your healthcare provider to figure out what's right for you.
Shipping & Delivery
-
Most orders ship same or next business day. The following shipping services are available:
- Overnight : 1 Day
- Expedited: 2-3 Days
- Ground: 3-5 Days
International service is available via DHL or Fedex, based on the location. Standard transit time is 7-10 days or 3-5 days for expedited service.
-
All US orders $49 and over ship for free via ground service! Flat rate ground shipping is $4.99 for orders less than $49.
For expedited shipping, you can choose an option and cost at checkout.
For orders shipping outside the US, shipping will be calculated during checkout and will vary by location. Recipient is responsible for all applicable customs/import duties, taxes, and fees.
-
Yes, we offer free shipping for all US orders $49 and up.
-
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates vary depending on your region. Customer is responsible for any import and customs fees, taxes, and duties.
Returns & Refunds
-
All items may be returned within 30 days for a refund of the purchase price, less any shipping charges. After 30 days, items may be returned for store credit. To be eligible for a return, your items must be unused and in the same condition that you received it.
To complete your return, please contact support@nutrisips.com with your order number.
-
A return request can be submitted within 30 days after you make your purchase. Simply contact us at support@nutrisips.com with your order number.
-
In the case where the product and packaging are unopened and undamaged, you are eligible for a full refund of purchase price if your return is initiated within 30 days.
After 30 days, you are eligible for a store credit or exchange.
Please contact us at support@nutrisips.com to see if you're eligible for a refund.
Special Programs
-
Yes! To find out if you're eligible for our wholesale program, and to learn more about our catalog and pricing, please contact us at wholesale@nutrisips.com.
-
Yes! Please reach out to hello@nutrisips.com to inquire about our Affiliates program.
-
Yes, our Rewards Program is coming soon. Once we have it set up, you'll be able to sign up to earn points on purchases, social media shares, and even on your birthday! Check back here for more details.
Payments & Safety
-
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
-
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.